{"id":138,"date":"2014-05-16T11:26:09","date_gmt":"2014-05-16T09:26:09","guid":{"rendered":"https:\/\/pwv.netgendns.co.za\/?page_id=138"},"modified":"2018-02-28T13:26:09","modified_gmt":"2018-02-28T11:26:09","slug":"claims","status":"publish","type":"page","link":"https:\/\/www.pwvbrokers.co.za\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"[vc_row][vc_column][vc_column_text]\n

From the moment you submit your claim until the time it\u2019s settled<\/strong><\/h2>\n

We\u2019re racing against the clock to beat our personal best: 1 hour 36 min for a cell phone claim! \u00a0Settling your claim efficiently depends a lot on the quality of information you provide to us. So, please take a moment to read below and find out what we\u2019ll need from you to process your claim fast![\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_column_text css=”.vc_custom_1517775220015{margin-right: 30px !important;}”]\n

Claims Process<\/div>\n

Follow these easy steps and get your claim settled fast and efficiently!<\/p>\n

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  1. Notify us<\/b>
    \nContact us,\u00a0within 30 days\u00a0of an event, <\/b>on 0861 798\u00a0798 <\/b>where one of our dedicated claims specialist will guide you through the process. Alternatively, you may complete the necessary claim forms and forward to us via fax on 011 475 3011 or e-mail to: enquiries@pwvbrokers.co.za<\/a>
    \nShould you be involved in a motor vehicle accident and <\/i>have the Emergency Assist Services as an<\/em> addition on<\/em> your policy<\/em> towing needs to arranged by contacting the Emergency Assist line on: \u00a0\u00a0<\/i>0861 0861 56<\/b><\/li>\n
  2. Notify the Police<\/b>
    \nNotify the Police, where applicable, and they will\u00a0log the incident and give you a police reference (case number), which we\u2019ll need to process your claim.<\/li>\n
  3. Submit documents<\/b>
    \nThe Insurer might need supporting documents together with your completed claim form <\/b>in order to finilise the <\/b>claim. To assist you please contact our office where one of our dedicated claims specialists will guide you through the process.<\/li>\n
  4. <\/b>Standard<\/b> Documents needed are:<\/b><\/li>\n<\/ol>\n